Performance Measurement & Benchmarking
Mercer Capital helps family businesses measure and communicate performance through objective metrics and benchmarking that align results with shareholder objectives and informed decision-making
Recent Work
Manufacturing company
Midwest
Prepared custom benchmarking analysis of key performance, investment, and return data for company against select peer group.
Diversified ag and real estate company
Southeast
Performed detailed analysis of historical and projected return on invested capital across operating units with comparison to relevant peer groups.
Homebuilding business
Southeast
Prepared custom benchmarking analysis or company performance against relevant peer groups and identified relevant key performance indicators for management and corporate performance.
What We Do
Services Overview
Objective performance measurement provides family business leaders with a clear, shared understanding of how the business is performing and why. Consistent, well-defined metrics reduce ambiguity, support accountability, and help align management actions with both strategic priorities and shareholder expectations.
Mercer Capital works with family businesses to define relevant financial and operating metrics, develop meaningful benchmarks, and interpret results in a way that is accessible to all shareholders. Through tailored analysis and education, we help families directors and shareholders connect performance outcomes to value creation, risk, and long-term objectives—enabling more informed decisions, clearer communication, and greater confidence across generations.
Frequently Asked Questions
Financial metrics like EBITDA and return on equity matter, but context matters more. Performance measurement should reflect the company’s strategic goals and risk profile, not just industry averages. For family firms, long-term success includes both financial sustainability and shareholder alignment.
Benchmarking helps directors see how their company compares — not to chase competitors, but to validate performance and identify opportunities for improvement. For families, it provides an objective reference point that informs decisions about capital allocation, dividends, and reinvestment.
Well-designed benchmarks turn data into insight. They ground discussions in facts rather than opinions, helping directors fulfill their stewardship mandate with appropriate accountability. Mercer Capital’s decades-long experience with private companies allows families to benchmark meaningfully even when public peers aren’t the most relevant reference point.
Without structured measurement, decisions drift toward intuition or habit. Performance metrics — when clearly linked to strategy — help families track progress, justify policies, and sustain credibility across generations.
Key Contacts
Blog
Family Business Director Blog
Corporate Finance & Planning Insights for Multi-Generational Family Businesses
What a Sushi Chain Can Teach Family Businesses About Shareholder Surveys
What Buy-Sell Agreements Reveal About Shareholder Priorities
Family Business Whitepaper Library
Our Family Business Whitepaper Library brings together practical insights on the financial and governance issues most critical to family-owned businesses. Drawing on real-world advisory experience, these resources help business owners, boards, and executives better understand capital structure, capital allocation, performance measurement, and shareholder-related issues.
WHITEPAPER | Basics of Financial Statement Analysis
WHITEPAPER | Capital Budgeting in 30 Minutes
WHITEPAPER | Capital Structure in 30 Minutes
WHITEPAPER | Corporate Finance in 30 Minutes
WHITEPAPER | Dividend Policy in 30 Minutes
WHITEPAPER | Financial Basics for Family Business: A Roadmap for Directors and Shareholders
WHITEPAPER | How to Communicate Financial Results to Family Shareholders
WHITEPAPER | What Family Business Owners and Advisors Need to Know About Valuation
Research
The 2025 Family Business Benchmarking Study
Mercer Capital's 2025 Family Business Benchmarking Study offers insights into how real family businesses manage key financial areas like capital investment, debt, and shareholder distributions. Drawing from our internal client data, the study emphasizes practical comparability over volume. Each section combines data and analysis to help directors make informed strategic decisions.
Book
12 Questions That Keep Family Business Directors Awake at Night
The intersection of family and business generates a unique set of questions for family business directors. We’ve culled through our years of experience working with family businesses of every shape and size to identify the twelve questions that are most likely to trigger sleepless nights for directors. 12 Questions That Keep Family Business Directors Awake at Night summarizes some of our thoughts, experiences, and insights around each question and suggests possible next steps.