Shareholder Surveys & Education
Mercer Capital designs and administers confidential shareholder surveys that provide family business directors with clear insight into shareholder perspectives, enabling informed decision-making aligned with family expectations and risk tolerance
Recent Work
Real estate company
Southeast
Designed and administered confidential shareholder survey to assess shareholder return expectations and risk tolerance.
Diversified industrial company
Northeast
Designed and administered confidential shareholder survey to assess shareholder liquidity needs and expectations.
Manufacturing company
Midwest
Designed and led series of shareholder education workshops fostering financial literacy and shareholder engagement.
Real estate company
Southwest
Designed and led series of shareholder education workshops and one-on-one shareholder education sessions regarding financial impact of proposed corporate restructuring.
What We Do
Services Overview
Effective shareholder engagement is essential for the long-term success of a family business. Mercer Capital helps family owners communicate clearly, understand their roles, and align expectations through structured surveys, education programs, and facilitated discussions.
We design, administer, and summarize the results of a confidential shareholder surveys; soliciting relevant and timely shareholder feedback so you and your fellow directors can make fully-informed decisions in light of the preferences and risk tolerances of your family shareholders.
Frequently Asked Questions
A confidential shareholder survey helps reveal how shareholders really view the business — their risk tolerance, liquidity needs, and growth expectations. Surveys reduce surprises and support better decision making by uncovering alignment or divergence within the family, creating a secure foundation for constructive dialogue and a path forward.
Surveys often explore dividend preferences, risk tolerances, reinvestment priorities, and attitudes toward liquidity. The goal isn’t to achieve unanimity but to understand the range of perspectives so the board can make informed decisions and understand on a deeper level what is the family business means to its shareholders.
Many shareholder disagreements stem from an incomplete understanding of financial trade-offs and gaps in communication. Through shareholder meetings, workshops, and tailored content, Mercer Capital helps families demystify corporate finance — from capital budgeting to valuation — so shareholders can discuss policies with a shared vocabulary and clearer understanding.
Surveying without education risks misunderstanding; education without listening risks disengagement. Together, they create a two-way process: shareholders learn about key financial decisions, and directors learn what matters most to their owners, improving clarity and alignment.
Key Contacts
Blog
Family Business Director Blog
Corporate Finance & Planning Insights for Multi-Generational Family Businesses
What a Sushi Chain Can Teach Family Businesses About Shareholder Surveys
What Buy-Sell Agreements Reveal About Shareholder Priorities
Family Business Whitepaper Library
Our Family Business Whitepaper Library brings together practical insights on the financial and governance issues most critical to family-owned businesses. Drawing on real-world advisory experience, these resources help business owners, boards, and executives better understand capital structure, capital allocation, performance measurement, and shareholder-related issues.
WHITEPAPER | Basics of Financial Statement Analysis
WHITEPAPER | Capital Budgeting in 30 Minutes
WHITEPAPER | Capital Structure in 30 Minutes
WHITEPAPER | Corporate Finance in 30 Minutes
WHITEPAPER | Dividend Policy in 30 Minutes
WHITEPAPER | Financial Basics for Family Business: A Roadmap for Directors and Shareholders
WHITEPAPER | How to Communicate Financial Results to Family Shareholders
WHITEPAPER | What Family Business Owners and Advisors Need to Know About Valuation
Research
The 2025 Family Business Benchmarking Study
Mercer Capital's 2025 Family Business Benchmarking Study offers insights into how real family businesses manage key financial areas like capital investment, debt, and shareholder distributions. Drawing from our internal client data, the study emphasizes practical comparability over volume. Each section combines data and analysis to help directors make informed strategic decisions.
Book
12 Questions That Keep Family Business Directors Awake at Night
The intersection of family and business generates a unique set of questions for family business directors. We’ve culled through our years of experience working with family businesses of every shape and size to identify the twelve questions that are most likely to trigger sleepless nights for directors. 12 Questions That Keep Family Business Directors Awake at Night summarizes some of our thoughts, experiences, and insights around each question and suggests possible next steps.