Family Business Advisory Services

March 2, 2020

Is Your Family Business Risky Enough?

The latest issue of the Harvard Business Review includes a provocative article entitled “Your Company Is Too Risk-Averse.” The authors (three McKinsey consultants and Nobel laureate Daniel Kahneman) contend that companies suffer significant opportunity costs because of loss aversion among mid-level managers.

Loss aversion describes the tendency to avoid making investments because the pain of loss outweighs the satisfaction that accompanies positive outcomes.  Loss averse investors are unwilling to accept risks that offer a probability-weighted positive outcome.  For example, if you declined to participate in a coin flip that would pay you $1,100 dollars for heads, but cost you $900 for tails, you are exhibiting loss aversion.  The probability-weighted outcome is positive [($1,100 x 50%) – ($900 x 50%) = $100], but the pain associated with losing $900 is sufficient to cause many people to decline the offer.

There is no “right” level of loss aversion.  Even for the same individual, loss aversion is not a constant.

  • When the potential loss is small relative to income or wealth, loss aversion can essentially disappear (after all, lots of people buy lottery tickets). But as the magnitude of the potential loss increases, people tend to exhibit greater loss aversion.
  • Loss aversion also diminishes as the number of risk-taking opportunities increases. Consider our coin-flip example.  For most of us, the prospect of losing $900 is painful enough to give us some pause before accepting the bet.  But if you could play the game 100 times, your loss aversion really should evaporate.  In that case, you would lose only if heads came up 44 or fewer times, which would be an extraordinary run of bad luck (as illustrated in Exhibit 1).
These two factors (size of loss, and number of risk-taking opportunities) explain why the authors conclude that companies do not take enough risk.  Without intentional efforts to modify normal incentives, the perspective of individual managers does not match up with that of the company as a whole.
  • For an individual manager championing or sponsoring a risky investment, the magnitude of the potential loss can be significant (loss of status/influence within the company, or potentially even loss of employment). But from the perspective of the company as a whole, the potential loss from a bad outcome may not be that significant.
  • Many mid-level managers do not make high-frequency decisions. In other words, they don’t get to play the game again and again, and therefore can’t get bailed out by the law of large numbers.  For sizable companies, however, the ability to effectively roll the dice repeatedly means that the degree of loss aversion should be much lower.
In short, individual managers are often unwilling to accept risks that would be beneficial to the company as a whole, and this misalignment represents a significant opportunity cost for the company.  The authors propose several strategies for bridging the natural loss aversion gap between managers and the company as a whole.  But what most intrigued us about the article was how it might apply in the context of a family business. The authors make the following statement supporting their contention that companies don’t take enough risk:

“In economic theory, unless a failed investment would trigger financial distress or bankruptcy, companies should aim to be risk-neutral,because investors can diversify risk across companies.” (emphasis added)

While the last clause makes sense for public companies, it is problematic for many family businesses.  Often, family shareholders cannot, in fact, diversify risk across companies, because substantially all of their wealth is concentrated in the illiquid shares of the family business.  Whether explicitly acknowledged or not, we suspect this fact explains why many family businesses can become excessively loss averse in the second and third generation, even when doing so may carry a significant opportunity cost.

We are not suggesting that there is a “right” level of loss aversion for families.  However, in our experience, some families assess risk too narrowly.  Consider the two families in Exhibit 2.

Both families are transitioning from the second to the third generations.  The Tree family prides itself on minimizing the risk of the family business by scrupulously avoiding debt financing, while the Forest family has incurred a prudent amount of debt at the family business to support more significant distributions over the years.  Some families elect to make a one-time, special, dividend instead.
  • If we limit our perspective to the family business (the top panel of Exhibit 2), the Tree Family bears less risk. But if the Forest Family has used its “excess” distributions over the years to accumulate a portfolio of other investments that are uncorrelated to the family business, the risk assessment shifts.  While the risk of the Forest family business is higher because of the additional debt, the overall family balance sheet for the Forests may actually be less risky than that of the Trees.
  • Furthermore, the managers of the Tree family business may be hesitant to accept risky projects because they know that the Tree family’s wealth is concentrated in the Tree family business. Since there is no other source of diversified wealth for the shareholders, the managers of the Tree family may pass on projects that really would be advantageous for the business.  As described in the Harvard Business Review article, the opportunity costs associated with such behavior can create a substantial drag on the value of the business over time.
Of course, we are not suggesting that such risk analysis is straightforward.  There are other stakeholders (employees, suppliers, communities, etc.) that should be considered.  The point is simply this:  family business directors should carefully consider how to integrate the risk of the family business with the risk of the family as a whole.  Like their publicly traded brethren, it may turn out that some family businesses aren’t risky enough.

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How Should Family Business Directors Use Benchmarking Data?
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Family business directors can use benchmarking data more effectively by pairing a focused set of performance measures with relevant peer comparisons. Consistent review over time helps boards identify meaningful trends, understand performance gaps, and assess whether results align with company strategy and shareholder priorities.
Mercer Capital Sponsoring and Speaking at the 5th Annual It’s All Relative Family Business Symposium
Mercer Capital Sponsoring and Speaking at the 5th Annual It’s All Relative Family Business Symposium
Mercer Capital is pleased to sponsor the 5th annual It’s All Relative Family Business Symposium, hosted by the Ole Miss Center for Innovation and Entrepreneurship. The 2026 program will focus on governance and boards, with sessions designed to help family business leaders think more strategically about structure, stewardship, and long-term continuity.The Symposium takes place September 15-16, 2026, in Flowood, Mississippi. Travis Harms, Tripp Crews, and Zac Lange will represent the firm at the Symposium.In addition, Travis Harms and Tripp Crews are also leading the Tuesday afternoon session on “Dividend and Redemption Policies,” which explores how family businesses can balance shareholder liquidity needs with the capital required to support the long-term health of the business.Travis Harms, CFA, CPA, ABV, is President of Mercer Capital and leads the firm’s Family Business Advisory Services Group. He focuses on financial education, valuation, and strategic financial consulting for multigenerational family businesses.Tripp Crews, ABV, is a Vice President with Mercer Capital and serves on the firm’s Transaction Advisory Services team, the Agribusiness Industry team, and the Family Business Advisory Services Group. He works on valuation and transaction-related matters for closely held businesses and family enterprises, with particular experience in agribusiness and ownership transition issues.Zac Lange, CPA, ABV, is a Vice President with Mercer Capital and serves on the firm’s Family Business Advisory Services Group. He focuses on supporting family businesses and litigants with valuation, financial analysis, and dispute-related matters, including corporate planning and reorganizations, financial reporting, and fairness opinions.Mercer Capital regularly works with family business owners and advisors on valuation and strategic financial matters involving ownership, governance, succession, and long-term planning. The firm is proud to support programs that bring family business leaders together for practical discussion and shared learning.Mercer Capital looks forward to connecting with attendees in Flowood and participating in this year’s Symposium. To learn more about the symposium, visit the event's website: https://olemisscie.com/family-business-26/
When Was the Last Time Anyone Read the Buy-Sell Agreement?
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You Asked. We Answer.

Periodic review of a family business’s buy-sell agreement can reveal whether its valuation, liquidity, and transfer provisions still align with current shareholder expectations and financial realities. Testing the agreement through a hypothetical triggering event can help identify potential conflicts before they become costly disputes.

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